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| © 2007 KAI-RID, Inc All Rights Reserved | Contact Webmaster |
Q: How do I visit the Zazzle website to view the
KAI-RID Gallery?
A: The web address is http//www.zazzle.com/kai_rid*
Click here to be redirected!
Q: How do I help promote the KAI-RID Gallery?
A: You can direct them to this page (http://www.kai-rid.org/shop) or there
are some great resources for promoting the KAI-RID Gallery when you
click here.
Q: How long will it take my order to be produced
and shipped?
A: Zazzle, the company KAI-RID uses to make all our products, aims to
ship your orders in 24 hours! (Remember, these are made-to-order
custom products!).
Immediately after you complete your purchase at Zazzle, your order is
sent to our production facility, manufactured, and packaged with great
care. You can track the status of your order by using their Order Status
page.
Q: What if I get the product home and decide I don't
want it?
A: The The Zazzle Promise is as follows:
If you don't love it, we'll take it back!
We want you to love your creation. If you are not satisfied for any reason
with the final product, you may return your purchase for a replacement
or refund within 30 days of receipt.
Safe Shopping
Your credit card transactions are 100% secure. Period. Our secure
server software (SSL) is the industry standard for encrypting all payment
information. Your data will arrive privately and unaltered to our server
and no one will gain access to your personal information.
If you are still concerned about ordering online, please call us at
1-888-8ZAZZLE (892-9953) and we will be happy to complete your
order over the phone. More info
24-Hour Shipping, Made in the USA
We hate waiting for our online orders as much as you do. That's why we
wholly operate and employ our manufacturing facility here in the United
States. This not only allows us to ship to you your one-of-a-kind product
in 24 hours, but also ensures that your order meets our stringent quality
standards.
Easy Exchange and Return Process
If you weren't completely satisfied with your order and decide you want
an exchange or refund, the process is simple:
1. Contact Customer Support to receive a Return Merchandise
Authorization (RMA) number and specific whether you want a
replacement or a refund.
2. Write the RMA number on the packing slip and include the slip in your
return package.
3. Return the package to:
Zazzle.com, Inc.
Returns Department
1185 Campbell Ave.
San Jose, CA 95126
You will be notified when your goods are received at our facilities, after
which, it typically takes 10-15 days for your card or account to be
credited.
